Author Topic: Application Status - Pending  (Read 2270 times)

0 Members and 1 Guest are viewing this topic.

Mista_TV

  • Youngling
  • *
  • Posts: 5
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Mista_TV
Application Status - Pending
« on: August 23, 2016, 07:53:36 PM »
Good day,

My name is Mista, im a big Fan of Deepbot.
I've been using Deepbot for about 2 weeks nog with great succes.
But since 2 days ago, my bot suddenly came with some errors.. so i went to the Deepbot website to see whats going on, and suddenly my application status was switched to ''Pending''

My question: Whats going on? i've paid everything etc. i've been using it for a bit already. why is it pending right now and not at the beginning?

kind regards

Mista

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Application Status - Pending
« Reply #1 on: August 24, 2016, 12:19:33 AM »
It looks like possible chargebacks or something related from what I can see.
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

Mista_TV

  • Youngling
  • *
  • Posts: 5
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Mista_TV
Re: Application Status - Pending
« Reply #2 on: August 24, 2016, 06:27:32 PM »
Thnx for your reply

If this is the case (it might not be) is there any other method of paying?
If not, how am i able to pay? i can switch to an other paypal account, but it doesnt give me the option.

Kind regards

Mista

ExpertsOnline

  • Creator
  • Councilor
  • *****
  • Posts: 2656
  • Karma: +289/-24
    • View Profile
  • Twitch Name: expertsonline
Re: Application Status - Pending
« Reply #3 on: August 26, 2016, 12:18:26 AM »
Hi

Your account was suspended as there was a chargeback claim from your PayPal account, which was successful. Chargebacks are an awful way of getting your money back as the 'seller' is not only debited the original payment, but an additional fee of $10 - 20.

Please can you confirm why you filed a chargeback claim if you were seeing success with the product?

Regards,
Experts

Mista_TV

  • Youngling
  • *
  • Posts: 5
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Mista_TV
Re: Application Status - Pending
« Reply #4 on: August 27, 2016, 08:24:03 PM »
Thanks for your reply,

I didn't file this claim myself, Paypal actually made a mistake by doing this. My papyal account got ''limited'' because they told me i didnt use the account for ages, even tho the account was 1 day old.
Paypal is going to fix this asap for me and everything should by then.

Is there anything else i need to do? i would love to use Deepbot again, since i think its the best bot out there right now!

Regards,

Mista

Mista_TV

  • Youngling
  • *
  • Posts: 5
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Mista_TV
Re: Application Status - Pending
« Reply #5 on: September 03, 2016, 11:56:22 PM »
is Bumping allowed? >.< i'm having this issue for 2 weeks now and its still not solved :/

ExpertsOnline

  • Creator
  • Councilor
  • *****
  • Posts: 2656
  • Karma: +289/-24
    • View Profile
  • Twitch Name: expertsonline
Re: Application Status - Pending
« Reply #6 on: September 04, 2016, 12:41:28 AM »
I have removed the chargeback flag from your account. You can now purchase another licence from the services page.

Regards,
Experts