Author Topic: Can't log in into deepbot  (Read 10001 times)

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Nintendino

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Can't log in into deepbot
« on: November 20, 2013, 04:09:38 AM »
Guten Tag,
ich kann mich nicht in meinen Bot einloggen, habe alles so gemacht wie mir gezeigt wurde.
Es kommt immer die selbe fehlermeldung.
Bitte dieses Bild anschauen: http://gyazo.com/27338a56c150847580c849c0114d1f06
Mit freundlichen Grüßen Nintendino

ExpertsOnline

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Re: Can't log in into deepbot
« Reply #1 on: November 20, 2013, 10:00:08 PM »
Most likely you do not own the DinoBot twitch account. This is a justin TV account.
To use DeepBot you need to create a new account for the bot. Then you need to tell me the new account name so that I can permission it to connect to the DeepBot servers.

Nintendino

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Re: Can't log in into deepbot
« Reply #2 on: November 21, 2013, 03:20:20 AM »
Bot Name: DinolinoBOT

Exekutive

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Re: Can't log in into deepbot
« Reply #3 on: October 07, 2014, 12:59:59 AM »
Hello, since i have the same problem i post here.
I need to change my Botname from: "Legislative" to "LegislativeBOT" since Legislative is already taken on Twitch.
Sorry, my bad.

My TwitchName: Exekutive

ExpertsOnline

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Re: Can't log in into deepbot
« Reply #4 on: October 07, 2014, 01:44:14 AM »
Bot Permissions have been updated for your account.

Regards,
Experts

SuaveFranc

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Re: Can't log in into deepbot
« Reply #5 on: March 04, 2015, 12:52:54 AM »
Hello, since I am have the same problem I will post here, too.
I need to change my Botname from: "BarryBot" to "Barry" since BarryBot is already taken on Twitch.

My TwitchName: SuaveFrancTV

Thank you.

TheNumbLock

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Re: Can't log in into deepbot
« Reply #6 on: March 04, 2015, 01:14:44 AM »
Hello, since I am have the same problem I will post here, too.
I need to change my Botname from: "BarryBot" to "Barry" since BarryBot is already taken on Twitch.

My TwitchName: SuaveFrancTV

Thank you.

You can change your bot's name manually here: http://deepbot.tv/dev/donationaccess/#Home
Connect your twitch account, then go to my account, double click your bot name and change it.

If you are having troubles logging in, try opening up a private session if using firefox or an incognito session (CTRL+Shift+N) on chrome.
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

Coreybriggs86

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Re: Can't log in into deepbot
« Reply #7 on: March 26, 2015, 01:50:27 PM »
Hello, I am having a problem signing my bot in.
I need to change my bot name from "Dawgbot" to "HottBot"

My twitch name is coreybriggs86

Thank You

Coreybriggs86

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Re: Can't log in into deepbot
« Reply #8 on: March 26, 2015, 01:56:32 PM »
Also when I click on the link you give to change the bot name. and connect to twitch. nothing happens. So this link will not resolve my issue.

TheNumbLock

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Re: Can't log in into deepbot
« Reply #9 on: March 26, 2015, 02:28:01 PM »
Also when I click on the link you give to change the bot name. and connect to twitch. nothing happens. So this link will not resolve my issue.

If you are just changing your bot's name, use this link: http://deepbot.tv/dev/donationaccess/#Home (If it says apply for Beta, or gives you undefined error, just logout and connect your twitch again. If you are having any trouble logging into it, use google chrome and use incognito mode (CTRL+Shift+N).)
Old Name: RepentGamingTV
Twitch: Here

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Coreybriggs86

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Re: Can't log in into deepbot
« Reply #10 on: March 26, 2015, 06:14:19 PM »
RepentGamingTV; having a few different issues here.
1) When trying to get Deepbot to auth to the bot account, it provides the following: http://i.imgur.com/hXUHU6D.png
2) When attempting to "Connect" to the 'donationaccess' site via Twitch Auth, it simply gives me a blank window post-login to Twitch: http://i.imgur.com/5JbfWU8.png

The account I originally registered for my Deepbot 'Bot' name was not registered before hand, and someone else had taken it.

Given the screenshot for issue #1, it looks like the bot username config on the backend is still using the old account; Can you please update the bot username from "dawgbot" to "hottbot" for my stream "coreybriggs86"?

Thank you for your time. Have a great day.

MercurY3rd

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Re: Can't log in into deepbot
« Reply #11 on: March 26, 2015, 09:23:36 PM »
Use google Chrome in inkognito Mode (ctrl.+shift+n) and you can connect to change your botname.
Hier steht nichts Sinnvolles, dennoch freundliche Grüße. MercurY

TheNumbLock

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Re: Can't log in into deepbot
« Reply #12 on: March 27, 2015, 02:05:51 AM »
RepentGamingTV; having a few different issues here.
1) When trying to get Deepbot to auth to the bot account, it provides the following: http://i.imgur.com/hXUHU6D.png
2) When attempting to "Connect" to the 'donationaccess' site via Twitch Auth, it simply gives me a blank window post-login to Twitch: http://i.imgur.com/5JbfWU8.png

The account I originally registered for my Deepbot 'Bot' name was not registered before hand, and someone else had taken it.

Given the screenshot for issue #1, it looks like the bot username config on the backend is still using the old account; Can you please update the bot username from "dawgbot" to "hottbot" for my stream "coreybriggs86"?

Thank you for your time. Have a great day.

In order to fix issue one, you can update your bot name at the one link I posted and follow what Mercury3rd said in using incognito mode on chrome.
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

Coreybriggs86

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Re: Can't log in into deepbot
« Reply #13 on: March 27, 2015, 05:43:50 AM »
Okay. Can I just create another then besides trying to change my bot. I'm not sure you are understanding why I have tried. I've done everything accordingly and still get the same results. Not only have I tried google chrome and Internet explorer. I've tried Firefox as well. So do I need to just start all over? Or can you change it for me? I really don't want to wait another couple of days for another email. But if I have to I will. Thank you again. Corey

TheNumbLock

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Re: Can't log in into deepbot
« Reply #14 on: March 27, 2015, 06:36:55 AM »
Okay. Can I just create another then besides trying to change my bot. I'm not sure you are understanding why I have tried. I've done everything accordingly and still get the same results. Not only have I tried google chrome and Internet explorer. I've tried Firefox as well. So do I need to just start all over? Or can you change it for me? I really don't want to wait another couple of days for another email. But if I have to I will. Thank you again. Corey

We updated it.

Stream Name: coreybriggs86
Bot Name: HottBot
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport