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Author Topic: Donation but not VIP  (Read 2067 times)

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Sat0re

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Donation but not VIP
« on: October 05, 2014, 11:45:20 PM »
I have written for a friend the Deepbot Application -> kaptnkurse he has sent the Donation on 4/10/14 and it was not well written VIP
Trans ID : Transaktionscode 2SP20537102994252
Twitch Channel : KaptnKurse
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emrerocky

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Re: Donation but not VIP
« Reply #1 on: October 06, 2014, 12:19:50 AM »
VIP only lasts a month, then you have to pay the $5 a month fee.  If you donated 4/10/14, that is over a month ago.  Hope this helped.

-emrerocky
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Sat0re

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Re: Donation but not VIP
« Reply #2 on: October 06, 2014, 01:00:53 AM »
04.October.2014....
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emrerocky

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Re: Donation but not VIP
« Reply #3 on: October 06, 2014, 01:56:05 AM »
Quote from: Sat0re on October 06, 2014, 01:00:53 AM
04.October.2014....

Oh, sorry, I thought you said April 10th.

-emrerocky
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ExpertsOnline

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Re: Donation but not VIP
« Reply #4 on: October 06, 2014, 02:05:27 AM »
The twitch ID was incorrect on the payment. I have corrected that now, so VIP should be activated.

Regards,
Experts
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Sat0re

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Re: Donation but not VIP
« Reply #5 on: October 31, 2014, 04:44:54 PM »
same problem this month with kaptnkurse and Trans ID : 8YF89634EN239881B
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ExpertsOnline

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Re: Donation but not VIP
« Reply #6 on: October 31, 2014, 10:16:46 PM »
I can see the info in the payment is correct and I can see the VIP is extended till the end of Nov.
Could you try restarting the bot and confirm if the VIP is still not refreshing?

Regards,
Experts
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