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Donation but not VIP
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Topic: Donation but not VIP (Read 2246 times)
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Sat0re
Youngling
Posts: 17
Karma: +0/-0
Twitch Name: Sat0re
Donation but not VIP
«
on:
October 05, 2014, 11:45:20 PM »
I have written for a friend the Deepbot Application -> kaptnkurse he has sent the Donation on 4/10/14 and it was not well written VIP
Trans ID : Transaktionscode 2SP20537102994252
Twitch Channel : KaptnKurse
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emrerocky
Advisor
Councilor
Posts: 1240
Karma: +163/-8
Twitch Name: emrerocky
Re: Donation but not VIP
«
Reply #1 on:
October 06, 2014, 12:19:50 AM »
VIP only lasts a month, then you have to pay the $5 a month fee. If you donated 4/10/14, that is over a month ago. Hope this helped.
-emrerocky
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Sat0re
Youngling
Posts: 17
Karma: +0/-0
Twitch Name: Sat0re
Re: Donation but not VIP
«
Reply #2 on:
October 06, 2014, 01:00:53 AM »
04.October.2014....
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emrerocky
Advisor
Councilor
Posts: 1240
Karma: +163/-8
Twitch Name: emrerocky
Re: Donation but not VIP
«
Reply #3 on:
October 06, 2014, 01:56:05 AM »
Quote from: Sat0re on October 06, 2014, 01:00:53 AM
04.October.2014....
Oh, sorry, I thought you said April 10th.
-emrerocky
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ExpertsOnline
Creator
Councilor
Posts: 2656
Karma: +289/-24
Twitch Name: expertsonline
Re: Donation but not VIP
«
Reply #4 on:
October 06, 2014, 02:05:27 AM »
The twitch ID was incorrect on the payment. I have corrected that now, so VIP should be activated.
Regards,
Experts
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Sat0re
Youngling
Posts: 17
Karma: +0/-0
Twitch Name: Sat0re
Re: Donation but not VIP
«
Reply #5 on:
October 31, 2014, 04:44:54 PM »
same problem this month with kaptnkurse and Trans ID : 8YF89634EN239881B
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ExpertsOnline
Creator
Councilor
Posts: 2656
Karma: +289/-24
Twitch Name: expertsonline
Re: Donation but not VIP
«
Reply #6 on:
October 31, 2014, 10:16:46 PM »
I can see the info in the payment is correct and I can see the VIP is extended till the end of Nov.
Could you try restarting the bot and confirm if the VIP is still not refreshing?
Regards,
Experts
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