Troubles Connecting with Deepbot

[emrerocky]

That is the VIP which appears when you log in.

[tbub1]

Ok, I just went to a different comp in my house that is older and I dont use for streaming and it works.  So what are all the things that could be causing deepbot not to be able to work on my streaming computer when I have nothing that is stopping it that i know of?  I run it in admin mode and do everything that you guys have told me to do.  I am running out of ideas.

[ExpertsOnline]

I can try helping debug over teamviewer if you are interested. If not, I can also de-activate the licence and provide a refund on the entry fee.

[tbub1]

sadly the refund may be best because I dont know anything else you guys or I can do to get the program to work.  This has confused me to the point of frustration.

[ExpertsOnline]

I have seen similar case on a few other people:
1) Security Certificates not working
2) Proxy server blocking access
3) Firewall/Adware blocking access

either way, its your choice.

[tbub1]

Yeah I will take the refund.  Thank you guys for trying to help me.  I know its not your fault that for some reason it does not work.