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Author Topic: Deepbot Sub Reactivation  (Read 1643 times)

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Dreadknot

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Deepbot Sub Reactivation
« on: December 26, 2014, 03:29:50 PM »
I was just wondering if I need to do anything in addition to the sub fee to expedite my sub reactivation?  Thank you in advance for any help on this topic.
« Last Edit: December 26, 2014, 04:37:35 PM by Dreadknot »
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TenChuy_702

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Re: Deepbot Sub Reactivation
« Reply #1 on: December 26, 2014, 05:46:22 PM »
As soon as you Sub it will automatically Update your bot software. Just make sure your bot is synced with your Twitch and that you enter your Twitch when you sub.
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Dreadknot

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Re: Deepbot Sub Reactivation
« Reply #2 on: December 26, 2014, 06:31:22 PM »
Well then something is wrong because I reactivated my sub and I have not had it update when I log onto Deepbot.  Here are my transaction IDs for the payment.

#9BJ74099PE699693G
#7CM91443PT365151P
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ExpertsOnline

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Re: Deepbot Sub Reactivation
« Reply #3 on: December 26, 2014, 07:50:38 PM »
I see the issue. You made two separate payments of $4 and $1. The system only picks up individual payments above $5.
I have fixed this manually, so simply reconnect the bot and it should refresh your VIP status now.

Regards,
Experts
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Dreadknot

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Re: Deepbot Sub Reactivation
« Reply #4 on: December 26, 2014, 11:57:04 PM »
Working like a charm now.  Thank you for the quick response.
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