Author Topic: Just got DeepBot installed and Cant Connect  (Read 3642 times)

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dodge_ballin

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Just got DeepBot installed and Cant Connect
« on: February 23, 2015, 10:02:37 AM »
Deepbot will NOT connect. All auth done, all updates done/rebooted, all antivirus/firewalls allow Deepbot and it is running as administrator...Still can't connect.

emrerocky

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Re: Just got DeepBot installed and Cant Connect
« Reply #1 on: February 23, 2015, 10:28:27 AM »
I cannot see any connection attempts on the server, so that means that there is something blocking the connection from you DeepBot to the servers.  Do you have any adware installed that could be blocking it?

dodge_ballin

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Re: Just got DeepBot installed and Cant Connect
« Reply #2 on: February 23, 2015, 10:57:55 AM »
No, everything I have that could be blocking it is either removed or disabled.

emrerocky

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Re: Just got DeepBot installed and Cant Connect
« Reply #3 on: February 23, 2015, 11:07:48 AM »
May you please post a picture of your config screen?

dodge_ballin

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Re: Just got DeepBot installed and Cant Connect
« Reply #4 on: February 23, 2015, 11:16:10 AM »

ExpertsOnline

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Re: Just got DeepBot installed and Cant Connect
« Reply #5 on: February 26, 2015, 12:19:13 AM »
All the login requests to the server are being shown as successful logins.

I believe the most likely case is that your computer may be infected with a HTTPS proxy (Fiddler Root) which is preventing a secure connection to the deepbot servers.

To test this, simply open the API website in a browser ( https://api.deepbot.tv/ ) and check the SSL certificate (http://puu.sh/gcb5a/a66e09c770.png).
If it says fiddler root or *do not trust* then your computer is infected with a HTTPS proxy which is intercepting secure web traffic.

Regards,
Experts

dodge_ballin

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Re: Just got DeepBot installed and Cant Connect
« Reply #6 on: March 07, 2015, 09:08:21 AM »
All the login requests to the server are being shown as successful logins.

I believe the most likely case is that your computer may be infected with a HTTPS proxy (Fiddler Root) which is preventing a secure connection to the deepbot servers.

To test this, simply open the API website in a browser ( https://api.deepbot.tv/ ) and check the SSL certificate (http://puu.sh/gcb5a/a66e09c770.png).
If it says fiddler root or *do not trust* then your computer is infected with a HTTPS proxy which is intercepting secure web traffic.

Regards,
Experts
'
I've been having no problems until tonight. I just tried to login to start my stream and it started doing this again. I don't know why it started working, nor why it suddenly stopped...but I can't get logged in now :(
I just did both of those things and I get "SSL ON" but I don't see anything like the .png you listed.

dodge_ballin

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Re: Just got DeepBot installed and Cant Connect
« Reply #7 on: March 07, 2015, 09:14:28 AM »
Oops just checked the connection. Here is the screenshot.


dodge_ballin

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Re: Just got DeepBot installed and Cant Connect
« Reply #8 on: March 07, 2015, 09:20:33 AM »
im not sure what I do from here pls help.

ExpertsOnline

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Re: Just got DeepBot installed and Cant Connect
« Reply #9 on: March 07, 2015, 03:58:46 PM »
Your computer is infected with a SSL Proxy.

Please try following the instructions here : https://akhpark.wordpress.com/2014/03/17/whats-with-do_not_trust_fiddlerroot/

dodge_ballin

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Re: Just got DeepBot installed and Cant Connect
« Reply #10 on: March 08, 2015, 02:33:50 PM »
I followed those instructions and only found one DO_NOT_TRUST_FiddlerRoot entry. I deleted it, and went to check if Deepbot would connect and now I can't even open deepbot. It logs and error and then closes.

EDIT: Also, I didn't have any fiddlerroot program in my programs list, so I found nothing to remove there. They were all my normal programs(nothing suspicious or new).

dodge_ballin

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Re: Just got DeepBot installed and Cant Connect
« Reply #11 on: March 12, 2015, 07:25:36 AM »
help?

ExpertsOnline

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Re: Just got DeepBot installed and Cant Connect
« Reply #12 on: March 13, 2015, 12:36:37 AM »
PM'ed you my skype...this is likely a malware on your computer. Not sure if I can fix it, but I can try a few things over teamviewer.

Regards.
Experts