Donations not working

[RapidHost]

So someone donated to me and I got the money but the text file didn't update and I never got a notification in chat or anything that thus user donated

[TheNumbLock]

Make sure you are using the correct URL in the OBS CLR browser properties. If using default notification, use this one: http://deepbot.tv/notifications/donationnotification.htm If using custom image, then this one: http://deepbot.tv/notifications/donationnotification2.htm
Make sure under Config Tab, Donation Notifications, Enable On-Screen Notification is checked, as well as OBS CLR Browser.
Finally, refer to this guide for setting up Paypal: http://deepbot.deep.sg/forums/index.php?topic=3143.0

[RapidHost]

Hmm I posted a reply here earlier today and its gone now, as I said though. If I hit the preview button it works fine and shows it on my stream, Also the text file didn't update but I did receive the donation.

[TheNumbLock]

Is the donation, in your notifciations tab?

[RapidHost]

The donations is setup correctly and if it was even working properly the text file would have updated also.. It's not working properly..

[MercurY3rd]

Is the donation, in your notifciations tab?

If not try this post
http://deepbot.deep.sg/forums/index.php?topic=3143.0

[RapidHost]

I am so confused right now, I get the donation pop up when I hit the preview, The text file is not updating and nothing came up.

[TheNumbLock]

The preview does not update your .txt file.

[RapidHost]

Obviously that would not update the text file I got a donation the other night and it never updated anything in the text files that had to do with donations.

[TheNumbLock]

So this is what I want you to do:

First back up these four files below.

All DeepBot user data is saved in the below files:
users.bin
usersconfig.bin
chanmsgconfig.bin
DeepBot.s3

Uninstall deepbot once you backup those files. Re-install deepbot and place those 4 files back in and try again. This may fix your problem, let me know.