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Author Topic: Charged multiple times  (Read 1352 times)

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Barbadeco

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Charged multiple times
« on: September 30, 2015, 05:18:32 AM »
Hi... I don't know what happened, but... I got charged several times in my paypal last month (August)! It will be possible convert into VIP/Sub time, please? In July, the same thing happened.

The dates, $5 each date:
- 21 August
- 23 August
- 26 August

In July:
- 21 July - twice
- 23 July

Thanks! 8)
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TheNumbLock

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Re: Charged multiple times
« Reply #1 on: September 30, 2015, 11:22:16 AM »
It is showing 0 dollars were sent. I would check your subscriptions and make sure you didn't set up 3-4 extra.
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Barbadeco

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Re: Charged multiple times
« Reply #2 on: October 02, 2015, 05:17:20 AM »
Chhabra Deepinder
Transaction ID: 38K64117RA581674V - $5,00 USD - 26 Aug 2015
Transaction ID: 6CT69814FJ169024R - $5,00 USD - 23 Aug 2015
Transaction ID: 4HV48670XF4059613 - $5,00 USD - 21 Aug 2015
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TheNumbLock

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Re: Charged multiple times
« Reply #3 on: October 02, 2015, 08:03:02 AM »
Would you like to be refunded? Or be credited for the extra payments?

Also, on paypal, I would check your subscriptions and make sure they are cancelled.
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Barbadeco

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Re: Charged multiple times
« Reply #4 on: October 02, 2015, 08:59:22 AM »
Credited is fine, thanks! :)
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ExpertsOnline

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Re: Charged multiple times
« Reply #5 on: October 03, 2015, 10:05:53 AM »
You had setup multiple subscriptions, and also paid manually in July and August.

I have extended the VIP credit till 21st Jan 2016. Please go into PayPal and cancel any subscriptions to prevent further payments.

Regards,
Experts
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