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Author Topic: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here  (Read 10045 times)

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TheNumbLock

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Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« on: October 10, 2015, 03:05:57 AM »
Here are a few suggestion on fixing this problem for the time being:

*Make Sure Deepbot is closed when doing steps 1 - 4.

1. Close Deepbot and Flush your DNS. Guide on this: https://www.whatsmydns.net/flush-dns.html
2. Try adding Deepbot.tv to your hosts file. (Check Image down below: 2a.) Guide on Host File editing: http://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/

Code: [Select]
198.252.108.9    deepbot.tv
207.210.220.176    api.deepbot.tv

3. Go To your deepbot folder (by default: C:\DeepBot - Twitch Streamer Assistant ) > Find Deepbot.exe > Right Click > Properties. On General Tab, Unblock application if it is an option. Then on Security Tab Click on edit > Go thru each user and make sure "Full Control" is checked for all accounts/users > Hit apply > Okay. Then Start up deepbot. (Refer to images down below.)
4. Go to Twitch.tv with your Stream Account (Do your bot account too if possible.) > Settings/Options > Connections > Remove Deepbot.tv and Test.Deepbot.tv
5. Redo OAuth Logins for both Bot Login and Streamer Login


2a.


 
3a.

« Last Edit: October 18, 2015, 05:01:15 AM by RepentGamingTV »
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chaoshoffa

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #1 on: October 10, 2015, 05:59:59 PM »
I have done every single thing in this list and I still get the notification that deepbot is being blocked by firewall or anti virus. I even turned said firewall off, to no avail. I've been using deepbot for several months, never had an issue. Now I have to go to another bot. Glad I supported...
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emrerocky

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #2 on: October 10, 2015, 11:33:45 PM »
Quote from: chaoshoffa on October 10, 2015, 05:59:59 PM
I have done every single thing in this list and I still get the notification that deepbot is being blocked by firewall or anti virus. I even turned said firewall off, to no avail. I've been using deepbot for several months, never had an issue. Now I have to go to another bot. Glad I supported...

Can you open cmd prompt and type these commands and post the results?

Code: [Select]
ping deepbot.tv
Code: [Select]
ping api.deepbot.tv
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chaoshoffa

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #3 on: October 11, 2015, 06:18:33 AM »
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chaoshoffa

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #4 on: October 11, 2015, 08:53:36 AM »
Ran sfc/scannow and then Dism /Online /Cleanup-Image /RestoreHealth in elevated cmd. Restarted and now Deepbot works perfectly.
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iced00d

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #5 on: October 15, 2015, 08:35:50 PM »
Sorry to be a broken record, but did all the above and still nothing.  Can not see chat / streamer chat / etc... Tks
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DieOrge

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #6 on: October 17, 2015, 04:38:52 PM »
I have tried all the steps above (1-5). For me the bot isn't white, but the surface is sort of "cut" and the content of the different tabs overlap... yesterday during streaming, suddenly i didn't get the messages of my twitch chat anymore. today i did the update and now, when i click any tab, the window of deepbot is sort of "cut" and i can't do anything anymore, because everything just overlaps... http://i.imgur.com/bsjhY72.png

help would be greatly appreciated.
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thevapingyoda

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #7 on: October 17, 2015, 04:48:58 PM »
DieOrge same thing is happening to me when i start up my deepbot this started for me ever since the newest update
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DieOrge

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #8 on: October 17, 2015, 05:03:56 PM »
have you tried anything yet? none of the steps above worked for me..
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thevapingyoda

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #9 on: October 17, 2015, 05:54:02 PM »
no i gave up on it cause it was making me made so i uninstalled it and i'm going to wait to see what they say
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successfulgeek

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #10 on: October 30, 2015, 01:36:29 AM »
The thing that worked for me was the little gear in the lower right corner of all the chat areas. I clicked it and then Reload Chat and everything started showing up finally.
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AyrillEU

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #11 on: November 01, 2015, 04:59:05 AM »
same here.. tried realy all.. nothing worked :( still white chat.. can't see what the viewer write.. please help! :(
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Jasper

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #12 on: December 02, 2015, 11:02:45 PM »
Greeting

I did the same and for me I can't even use the streamer chat, it's like frozen, but I can red the message not to write.
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Rz_Raven

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #13 on: December 08, 2015, 11:16:24 AM »
The only way I can see the chats is by using the pop out thing.
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apandaco

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Re: Streamer Chat/Chat Tab/Music player completely Blank/White? Check Here
« Reply #14 on: January 14, 2016, 03:00:39 AM »
I have done everything from this post and still not able to log into deepbot please tweet me so some suggestions so that i can fix this i am a paying deepbot member & would like to be able to use this thank-you

Twitter @andriodpanda

http://prntscr.com/9pnzn1
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