If the users enters a name on the donation that is not in the User Database, it does not popup in the screen or post in the chat.
I believe this should not be the case and every donation you receive should show.
It would be nice if it did show, and maybe and donation is highlighted on the notifications tab to show the name was not found and needs fixing.
Also when the name is fixed by the streamer, a button to automatically give the users points and move the VIP rank.