Author Topic: Whisper responses, or ban users from whispering the bot  (Read 1629 times)

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TheHunterWild

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Whisper responses, or ban users from whispering the bot
« on: December 04, 2015, 02:46:20 PM »
Earlier today one of my mods banned a user from Twitch chat. He decided to start spamming my bot with whispered commands, notably !quote, that would cause it to reply in regular chat. I took a quick break and tried to take care of it.

I'd love to have either a command that the mods could use to ban a user from interacting with the bot as well as the ability for me to go into a particular users profile in the bot and do the same thing.

Mitch

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Re: Whisper responses, or ban users from whispering the bot
« Reply #1 on: December 04, 2015, 02:57:48 PM »
Who was the spammer?
Please username.
Do make sure to report that user on Twitch if he was spamming a lot.
:)

TheHunterWild

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Re: Whisper responses, or ban users from whispering the bot
« Reply #2 on: December 04, 2015, 06:10:34 PM »
I'm not going to post the username here, and that's not really relevant to the issue at hand. I'm certainly not going to post the username of every user that attempts to abuse the bot. I average 130+ concurrent viewers a night; I'm sure I'd be here quite a lot making useless posts, if that were the case.

And I do know how to take care of things on the side of Twitch. I and my mods reported the user. But that doesn't solve the problem when I need it solved, which is as it's happening.

ExpertsOnline

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Re: Whisper responses, or ban users from whispering the bot
« Reply #3 on: December 05, 2015, 11:22:46 AM »
Thanks for the report. In the next update, we will ensure that quotes checked with whispers, will have response with whispers. That will prevent people from spamming the channel.

Currently twitch does not have any API endpoints to check the list of users timed out, neither does it publish the timeout duration when someone is timed out. So it is virtually impossible to keep an ignored list in sync with the users that are timed out/banned.

We are thinking on what is the best way to let you and your mods manage this listing. Hopefully, the whisper -> whisper will solve your immediate concern.

TheHunterWild

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Re: Whisper responses, or ban users from whispering the bot
« Reply #4 on: December 12, 2015, 08:03:50 AM »
That will certainly do the trick for now! Thank you so very much.