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Author Topic: Oops I have crashed!  (Read 3020 times)

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Xinn87

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Oops I have crashed!
« on: March 01, 2016, 10:14:58 PM »
Everytime i hit connect it says " Oops! I have crashed. Saving log to errorlog.txt. Please send this to expertsonline proving any additional information on the crash " Now how will i get this to you
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Dante557

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Re: Oops I have crashed!
« Reply #1 on: March 02, 2016, 03:09:33 AM »
Go to the folder where you have installed Deepbot (Typically on the root of your C drive) and click into the logs folder. You should see the file it is asking for in there. Upload the contents of that file to here or http://pastebin.com (Posting the link to the log as a reply to this topic) and we'll have a look at the issue.

Thanks,
Dante557
« Last Edit: March 05, 2016, 06:28:07 AM by Dante557 »
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Lunarseven

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Re: Oops I have crashed!
« Reply #2 on: March 07, 2016, 12:53:07 AM »
Everytime i try to open deep bot it says " Oops! I have crashed. Saving log to errorlog.txt. Please send this to expertsonline proving any additional information on the crash
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emrerocky

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Re: Oops I have crashed!
« Reply #3 on: March 07, 2016, 02:18:18 AM »
Quote from: Lunarseven on March 07, 2016, 12:53:07 AM
Everytime i try to open deep bot it says " Oops! I have crashed. Saving log to errorlog.txt. Please send this to expertsonline proving any additional information on the crash

Please follow the following steps:

1) Install/Repair the x86 and x64 versions of Microsoft Visual C++ Redist 2012 from here: http://www.microsoft.com/en-sg/download/details.aspx?id=30679
2) In the DeepBot folder, if DB_update.exe exists, rename that to update.exe
3) in the DeepBot folder, if DB_Ionic.Zip.dll exists, rename that to Ionic.Zip.dll
4) Run update.exe in admin mode (right click and Run as administrator)
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Lunarseven

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Re: Oops I have crashed!
« Reply #4 on: March 07, 2016, 10:53:07 AM »
thank you so much i was able to get it up and running
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Jax_-

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Re: Oops I have crashed!
« Reply #5 on: March 17, 2016, 11:15:46 PM »
I am having this problem too and have been having it, tried instructions above without it working for me :( I dont know what to do.
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Hitt, Jason C.

Jax_-

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Re: Oops I have crashed!
« Reply #6 on: March 22, 2016, 03:20:53 PM »
Quote from: Xinn87 on March 01, 2016, 10:14:58 PM
Everytime i hit connect it says " Oops! I have crashed. Saving log to errorlog.txt. Please send this to expertsonline proving any additional information on the crash " Now how will i get this to you

Hey go into the bugs forum and look for my latest bug report should be above yours. I wrote what I did to fix the problem. I noticed Lunarseven fixed his but I did not see a reply from you so I wanted to mention it to you because I fixed it an entirely different way.
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Hitt, Jason C.
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