Author Topic: Logging in to the bot on the application  (Read 2796 times)

0 Members and 3 Guests are viewing this topic.

johntd22

  • Youngling
  • *
  • Posts: 12
  • Karma: +0/-0
    • View Profile
  • Twitch Name: luxuryblades
Logging in to the bot on the application
« on: April 06, 2016, 07:12:13 AM »
when i click authenticate deepbot to use the bot account it says in correct login. please login with the bot account. and that's what i'm doing

johntd22

  • Youngling
  • *
  • Posts: 12
  • Karma: +0/-0
    • View Profile
  • Twitch Name: luxuryblades
Re: Logging in to the bot on the application
« Reply #1 on: April 06, 2016, 07:16:20 AM »
please help  :'(

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Logging in to the bot on the application
« Reply #2 on: April 06, 2016, 07:37:13 AM »
Can you screenshot your config tab?

This is the info I have on your twitch ID on forums:

Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

johntd22

  • Youngling
  • *
  • Posts: 12
  • Karma: +0/-0
    • View Profile
  • Twitch Name: luxuryblades
Re: Logging in to the bot on the application
« Reply #3 on: April 07, 2016, 12:29:05 AM »
yes, the bot account i'm logging in to is luxabot, as soon as i click the authorize button on the twitch popup it says incorrect login. does't even let me hit connect because it goes back to default settings.

johntd22

  • Youngling
  • *
  • Posts: 12
  • Karma: +0/-0
    • View Profile
  • Twitch Name: luxuryblades
Re: Logging in to the bot on the application
« Reply #4 on: April 07, 2016, 12:30:48 AM »
this is the screenshot

johntd22

  • Youngling
  • *
  • Posts: 12
  • Karma: +0/-0
    • View Profile
  • Twitch Name: luxuryblades
Re: Logging in to the bot on the application
« Reply #5 on: April 07, 2016, 12:33:14 AM »
http://imgur.com/jXZLi7o here this is the imgur link to it

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: Logging in to the bot on the application
« Reply #6 on: April 07, 2016, 02:28:16 AM »
You aren't entering your custom bot name into DeepBot.  You're leaving the default "deepbot" when you have to type in and authenticate the bot name you put in your application which is "LuXaBoT".

johntd22

  • Youngling
  • *
  • Posts: 12
  • Karma: +0/-0
    • View Profile
  • Twitch Name: luxuryblades
Re: Logging in to the bot on the application
« Reply #7 on: April 07, 2016, 04:12:29 AM »
i know that i have used deepbot before for like 1 in a half years i enter it all and then when i click authenticate it says incorrect bot and puts it back to the default stuff. i uninstalled and reinstalled and it didnt work

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: Logging in to the bot on the application
« Reply #8 on: April 07, 2016, 04:30:22 AM »
Are you running DeepBot as admin?

johntd22

  • Youngling
  • *
  • Posts: 12
  • Karma: +0/-0
    • View Profile
  • Twitch Name: luxuryblades
Re: Logging in to the bot on the application
« Reply #9 on: April 07, 2016, 04:44:29 AM »
yes i am

TheNumbLock

  • Advisor
  • Councilor
  • **
  • Posts: 4776
  • Karma: +137/-5
    • View Profile
  • Twitch Name: TheNumbLock
Re: Logging in to the bot on the application
« Reply #10 on: April 07, 2016, 06:15:01 AM »
If you haven't used deepbot in a while, you should probably log into the bot twitch account, since they sent out a "change password" for all twitch accounts.
Old Name: RepentGamingTV
Twitch: Here

Need help ASAP?
Join Deepbot's Discord: Discord.Deepbot.tv
Deepbot's Twitter: @DeepSupport

johntd22

  • Youngling
  • *
  • Posts: 12
  • Karma: +0/-0
    • View Profile
  • Twitch Name: luxuryblades
Re: Logging in to the bot on the application
« Reply #11 on: April 07, 2016, 06:36:39 AM »
already did that i was just using it like 2 weeks ago

emrerocky

  • Advisor
  • Councilor
  • **
  • Posts: 1240
  • Karma: +163/-8
    • View Profile
    • emrerocky's Website
  • Twitch Name: emrerocky
Re: Logging in to the bot on the application
« Reply #12 on: April 08, 2016, 11:27:02 AM »
Our records show that you are trying to login with the bot account set as "DeepBot".  Please make sure you have entered your bot account and have authenticated it by clicking the blue link.