Author Topic: Problem with payment and vip system on my account.  (Read 1759 times)

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LigaMMO

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Problem with payment and vip system on my account.
« on: July 09, 2016, 11:33:46 AM »
Hello guys, i started use Deepbot on May 24 and have vip until 25 Jul.

Today i wanted to extend the service for more 1 month but look like i lost 16 days and now my vip end on 9 aug (30 days, but my vip must end on 25 aug)... can you guys check it and fix it ?

Thank you.

TheNumbLock

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Re: Problem with payment and vip system on my account.
« Reply #1 on: July 09, 2016, 12:17:56 PM »
I will let the Dev know, however next time, I recommend waiting till your gold star turns bronze at the top of the program, that way you don't lose any VIP days.
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LigaMMO

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Re: Problem with payment and vip system on my account.
« Reply #2 on: July 09, 2016, 01:05:54 PM »
I will let the Dev know, however next time, I recommend waiting till your gold star turns bronze at the top of the program, that way you don't lose any VIP days.

I didnt know about that and on website dont say nothing, you guys can fix it ?

And next time i'll wait to my vip end first :D

TheNumbLock

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Re: Problem with payment and vip system on my account.
« Reply #3 on: July 09, 2016, 01:13:51 PM »
Yeah, should be fixed within 48 hours.
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LigaMMO

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Re: Problem with payment and vip system on my account.
« Reply #4 on: July 12, 2016, 11:02:46 PM »
Hi sir.

The problem still there, i get now 11 ago, but must be 25.

i know this its a little problem, but you guys can help me with it ?

Thank you deepbot team ;)

ExpertsOnline

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Re: Problem with payment and vip system on my account.
« Reply #5 on: July 13, 2016, 09:00:32 AM »
Your VIP has been extended.