Points not working on resubscriptions...

[MembTV]

Hello guys as i say in the title i got a problem from 10 days ago and its that when viewers resubscribe to my channel they do not get the points for the resub, and ofc no message... hope it can be fixed is pretty annoying :/

I leave a screenshot with my settings but it has been like this since minute 0, and it was working... http://prntscr.com/c0mxsl

[MembTV]

nothing? not even answer

[TheNumbLock]

We have done some troubleshooting, but I think the last thing to try, is deleting the userconfig.bin in your data folder. You will have to setup all your master settings, and your notification options. (Possibly a few other things)

I recommend making a backup of your data folder, just in case that doesn't work. I believe the issue is possibly a corrupt file.

[MembTV]

ok i did, lets see if is working but now i canīt see the streamer chat and i canīt chat from deepbot in the tab Chat... dunno if i didnīt activate something...

[TheNumbLock]

You just have to redo OAuth logins on the config tab, to fix that.

[MembTV]

thanks i did again and works, now im waiting the resubs to see if they get points again, i will let u know.

[MembTV]

ok i made what u say and i still not getting points in resubs.... dunno what to do now...

[Terrais]

Did that last thing we try fix it up FOPT??? Curious to know!