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Author Topic: Payed for VIP but shows inactive on dashboard  (Read 1828 times)

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godqueenevy

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Payed for VIP but shows inactive on dashboard
« on: April 06, 2017, 02:24:21 AM »
Hey Guys,

I purchased VIP 2 days ago and the payment went through, but I did not get a vip status on my deepbot and when I go to my dashboard it says that my vip is inactive.
I need help asap.

Have a great day
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emrerocky

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Re: Payed for VIP but shows inactive on dashboard
« Reply #1 on: April 06, 2017, 05:45:06 AM »
Our system shows the last payment under the Twitch name "GODQueenEvy" was in February. Did you make the payment through the system with the correct name?
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godqueenevy

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Re: Payed for VIP but shows inactive on dashboard
« Reply #2 on: April 11, 2017, 01:10:04 AM »
Yes, I did :) I made the payment through paypal :)
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godqueenevy

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Re: Payed for VIP but shows inactive on dashboard
« Reply #3 on: April 11, 2017, 11:01:22 PM »
Quote from: godqueenevy on April 11, 2017, 01:10:04 AM
Yes, I did :) I made the payment through paypal :)

Yes, I did :) I made the payment through paypal :)
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TheNumbLock

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Re: Payed for VIP but shows inactive on dashboard
« Reply #4 on: April 11, 2017, 11:06:16 PM »
Quote from: godqueenevy on April 11, 2017, 11:01:22 PM
Quote from: godqueenevy on April 11, 2017, 01:10:04 AM
Yes, I did :) I made the payment through paypal :)

Yes, I did :) I made the payment through paypal :)

What was the paypal email?
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ExpertsOnline

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Re: Payed for VIP but shows inactive on dashboard
« Reply #5 on: April 12, 2017, 08:54:17 AM »
Apologies - The payment was flagged pending review. This should be fixed now.
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