« previous next »
Pages: [1]

Author Topic: Bot lost all viewer data and backups are corrupted  (Read 2939 times)

0 Members and 1 Guest are viewing this topic.

squirrelpool

  • Youngling
  • *
  • Posts: 10
  • Karma: +0/-0
    • View Profile
  • Twitch Name: Squirrelpool
Bot lost all viewer data and backups are corrupted
« on: November 07, 2018, 01:08:20 PM »
My bot was working wonderfully and everything was great until today I did a restart on my computer and when it came back up I realized that all of my user data was gone. I used the restore tool and every backup came up as being corrupted.

I am slightly panicking about what im going to do to restore points and hours for my viewers. I have been using this bot for some of my users to be over 2000 hours so this is very nerve wracking.

Does anyone have any advice or ideas?

Thank you guys for any help.
Logged

CoraOrtiz

  • Youngling
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
Re: Bot lost all viewer data and backups are corrupted
« Reply #1 on: January 14, 2019, 06:08:38 PM »
Ich weiß, dass diese Site eine große Site zum Datenaustausch ist, also habe ich mehr Informationen recherchiert, um sie mit Menschen außerhalb zu teilen.
Logged

Dante557

  • Advisor
  • Councilor
  • **
  • Posts: 555
  • Karma: +26/-0
  • Sometimes Helpful, Sometimes Not :D
    • View Profile
    • My Twitch Page
  • Twitch Name: Dante557
Re: Bot lost all viewer data and backups are corrupted
« Reply #2 on: February 25, 2019, 04:28:46 AM »
I know this is late and I'm assuming we would have resolved this through some other means but if you are a VIP you can e-mail deepbot@deep.sg to request your cloud backup.
Logged
If you need to get through to me you can try to contact me on Twitter @ http://www.twitter.com/dante556
Pages: [1]
« previous next »