Author Topic: Unable to Connect  (Read 2888 times)

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Explicit Li

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Unable to Connect
« on: August 17, 2015, 09:23:52 AM »
After a whole day of dealing with issues on DeepBot. I finally got it to launch and even update, I had to reinstall it though... but now that its working, it won't connect. Does anyone know how to remedy this issue?

Also, with the reinstall..I lost my Database, is there anyway to restore my Database?

Any help is appreciated

TheNumbLock

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Re: Unable to Connect
« Reply #1 on: August 17, 2015, 09:30:40 AM »
Try changing servers / ports on the config tab near bot login.

For your data, contact ExpertsOnline about a cloud backup.

PM him on forums: http://deepbot.deep.sg/forums/index.php?action=profile;u=1

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Explicit Li

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Re: Unable to Connect
« Reply #2 on: August 17, 2015, 09:40:00 AM »
every time I try to connect, it says "Ops! I have crashed..."

TheNumbLock

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Re: Unable to Connect
« Reply #3 on: August 17, 2015, 09:53:57 AM »
Okay, can you post the crashlog? You can find it here: C:\DeepBot - Twitch Streamer Assistant\logs\crashlogXXXXXXXX.txt (The x's are dates, grab the latest one.)
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Explicit Li

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Re: Unable to Connect
« Reply #4 on: August 17, 2015, 09:02:37 PM »
This is the crash log from this morning, I tried to see if I can get it to connect again but still no luck

Quote
17 Aug 09:01:18,195 - 0.7.3.4: Crashed Could not load file or assembly 'SmartIrc4Net, Version=0.4.0.3265, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
17 Aug 09:01:18,421 - 0.7.3.4: Crashed    at #v.#vc..ctor(Main main)
   at DeepBot.Main.#IO(Object #R8, EventArgs #S8)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at PulseButton.PulseButton.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

TheNumbLock

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Re: Unable to Connect
« Reply #5 on: August 17, 2015, 09:58:59 PM »
If you have an anti-virus, try disabling it.

Also if you do have to disable the anti-virus, I would re-install deepbot after.
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Explicit Li

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Re: Unable to Connect
« Reply #6 on: August 18, 2015, 08:14:42 AM »
Hmm, I don't have an anti-virus active or blocking it.

Explicit Li

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Re: Unable to Connect
« Reply #7 on: August 18, 2015, 08:57:31 AM »
So, I re-installed DeepBot and now i'm back to being unable to launch the program itself...I don't understand, it was just working fine a few days ago.

Explicit Li

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Re: Unable to Connect
« Reply #8 on: August 18, 2015, 09:11:32 AM »
Alright so I resorted to installing it on my laptop instead of my primary desktop. Seems to be working properly, now all I would need now is to gain a copy of my desktop. I sent a message to experts, is there anyone else who has access to that that I can contact?

TheNumbLock

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Re: Unable to Connect
« Reply #9 on: August 18, 2015, 12:31:09 PM »
Only ExpertsOnline has access to cloud backups.
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