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Author Topic: New install, no users in database  (Read 4528 times)

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bnelsonjax

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New install, no users in database
« on: February 08, 2016, 05:54:01 AM »
Hi guys,
I just installed deepbot and have it connected to my twitch. However it shows only 1 follower (anxietybot) I have tried closing and reopening deepbot as well as re-authorizeing it but it still doesnt work? any ideas?
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bnelsonjax

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Re: New install, no users in database
« Reply #1 on: February 08, 2016, 06:26:16 AM »
i also used the "refresh all followers" but it doesnt work either...help?
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MercurY3rd

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Re: New install, no users in database
« Reply #2 on: February 08, 2016, 06:43:56 AM »
Did you copy over your old database?
All your Commands, settings and the User Database is saved in your "data" folder within the DeepBot Folder.

Sry, was reading reinstalled :)
« Last Edit: February 08, 2016, 07:54:10 AM by MercurY3rd »
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Hier steht nichts Sinnvolles, dennoch freundliche Grüße. MercurY

bnelsonjax

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Re: New install, no users in database
« Reply #3 on: February 08, 2016, 07:16:40 AM »
Quote from: MercurY3rd on February 08, 2016, 06:43:56 AM
Did you copy over your old database?
All your Commands, settings and the User Database is saved in your "data" folder within the DeepBot Folder.

copy over old database? im a new user to deepbot so i wouldnt have a old database.
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emrerocky

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Re: New install, no users in database
« Reply #4 on: February 08, 2016, 07:35:26 AM »
Twitch has blocked access to the full follower list. As such, the bot can no longer keep followers in sync.

more details : https://github.com/justintv/Twitch-API/issues/320
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bnelsonjax

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Re: New install, no users in database
« Reply #5 on: February 08, 2016, 08:33:01 AM »
Quote from: emrerocky on February 08, 2016, 07:35:26 AM
Twitch has blocked access to the full follower list. As such, the bot can no longer keep followers in sync.

more details : https://github.com/justintv/Twitch-API/issues/320
ok im confused then? how do i get my users into the database?
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emrerocky

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Re: New install, no users in database
« Reply #6 on: February 08, 2016, 08:45:46 AM »
As users join your channel and start collecting points they will appear in your database.  The database will by default only show users currently in your channel.  To see everyone, uncheck only show online users.
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bnelsonjax

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Re: New install, no users in database
« Reply #7 on: February 08, 2016, 08:46:17 AM »
I have 30 peopel in the channel for last 2 hours, no one is showing up but my bot.
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emrerocky

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Re: New install, no users in database
« Reply #8 on: February 08, 2016, 09:15:58 AM »
Can you please post a screenshot of your User Database tab?
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bnelsonjax

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Re: New install, no users in database
« Reply #9 on: February 08, 2016, 11:41:14 AM »
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TheNumbLock

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Re: New install, no users in database
« Reply #10 on: February 08, 2016, 12:11:54 PM »
Are you running the bot as admin?
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bnelsonjax

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Re: New install, no users in database
« Reply #11 on: February 08, 2016, 12:42:17 PM »
Quote from: RepentGamingTV on February 08, 2016, 12:11:54 PM
Are you running the bot as admin?

Do you mean making the bot a moderator if so yes
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TheNumbLock

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Re: New install, no users in database
« Reply #12 on: February 08, 2016, 12:49:15 PM »
Quote from: bnelsonjax on February 08, 2016, 12:42:17 PM
Quote from: RepentGamingTV on February 08, 2016, 12:11:54 PM
Are you running the bot as admin?

Do you mean making the bot a moderator if so yes

No, I mean right clicking Deepbot Icon > Right click > Run as admin.

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bnelsonjax

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Re: New install, no users in database
« Reply #13 on: February 08, 2016, 01:20:39 PM »
run as administrator, threw me off when you said run as admin. Yes i did.
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bnelsonjax

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Re: New install, no users in database
« Reply #14 on: February 08, 2016, 01:25:41 PM »
i may have figured out the problem, user database shows the bot offline, when i type commands in channel nothing happens. How do i get the bot online? the Config page shows connected
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