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Messages - Madhat

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1
Help/Support / Re: donation error
« on: June 23, 2015, 04:00:36 AM »
I've cancelled the chargeback you shouldn't have any other issues with this. Next month I will make sure to donate under the correct name. Thanks

2
Help/Support / Re: donation error
« on: June 22, 2015, 10:17:46 PM »
Since my stream is being affected by this and getting a resolve is taking longer than expected I'm going to preform a chargeback via paypal for the donation for the month of June on deepbot/Joshletten. I will re-donate the $5 under Deepbot/Sinplymad

This will ensure i will not lose any days of VIP due to this fiasco.....

Also not entirely pleased with how you guys handled this as i've been a paying customer for 6+ months and my stream was affected negatively by poor customer support.


3
Help/Support / Re: donation error
« on: June 21, 2015, 10:59:38 PM »
Already cancelled but was still charged for the previous stream which isn't being used. Now I've paid my monthly fee for VIP and it's just wasting away.. Please transfer the month of VIP to Sinplymad as this is the account i'm using and my stream can no longer drag race due to expired vip.... thanks

4
Help/Support / Re: donation error
« on: June 18, 2015, 10:41:36 PM »
My deepbot is set to expire once i close it and re-open it. Will I have to pay an additional $5 this month for the sinplymad account?

The joshletten account is closed and no longer uses deepbot so the $5 payment to that name was a mistake.

5
Help/Support / donation error
« on: June 17, 2015, 04:56:47 AM »
Just letting you guys know i made a monthly payment for deepbot under my old stream name joshletten not my new one sinplymad. Please convert the VIP to the correct stream/ deepbot thank you

6
Help/Support / Re: donation page change
« on: June 11, 2015, 10:48:27 PM »
Sadly it shows me this on my donation page

Donation config not found for this stream. If you are the streamer, please see http://deepbot.deep.sg/forums/index.php?topic=408.0 for more information.

7
Help/Support / donation page change
« on: June 10, 2015, 07:00:17 AM »
Previous donation page: http://deepbot.tv/donations/donate.php?s=joshletten

New one will be for twitch.tv/sinplymad but all other details are the same. Paypal account, name, email all the same please change when you can and provide the new donation link. Thanks

8
Help/Support / Re: CHANNEL CHANGE PLEASE HELP
« on: May 31, 2015, 02:18:42 PM »
It says incorrect bot login for me should i attempt to wait awhile or is it not from my end the problem is occurring?

9
Help/Support / Re: CHANNEL CHANGE PLEASE HELP
« on: May 31, 2015, 01:14:18 PM »
Current Stream Name:Joshletten
Current Bot Name:Joshlettenbot

New Stream Name:Sinplymad
New Bot Name:d33pb0t


10
Help/Support / CHANNEL CHANGE PLEASE HELP
« on: May 29, 2015, 02:29:16 AM »
Hello deepbot yesterday we began switching channels from our large streaming channel with nearly 30,000 followers to a new channel and wish to have the deepbot services transferred over to the new channel.


Our previous channel URL: Twitch.tv/joshletten [NOW CLOSED]

New channel URL: Twitch.tv/SinplyMad

Let us know the length of time it will take to transfer as we have our bot server on stand-by.

Thank you  ;)

11
Feature Requests / Re: Veteran Deepbot user requesting features
« on: January 15, 2015, 09:05:29 PM »
bump

12
Feature Requests / Re: Wheel Spinner
« on: January 13, 2015, 08:49:32 AM »
Sure ^_^ but it'll depend on the graphic designer putting the whole thing together. Sadly i don't think deepbot is going to code and design a full wheel spinner but if they do i'd use it.

13
Feature Requests / Re: Commands for Points
« on: January 13, 2015, 03:56:57 AM »
Interesting idea :D I hate !raffle and i never use it.. when people do say it my mods tend to time them out for spam. I'd love to have their point balances wiped for ignorance.

14
Feature Requests / Re: deepbot should be in a Resizeable window
« on: January 13, 2015, 03:55:24 AM »
This would be a great addition to the client.

15
Feature Requests / Re: A few features DeepBot could Improve!
« on: January 13, 2015, 03:52:46 AM »
Set your global cooldown between 2-10 seconds and you have no issues. I run deepbot on a stream with nearly 20,000 followers and we never have a issue with the cooldown set to 5 seconds. I personally decline this request to due the amount of commands i have and the time it would take the adjust.

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