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Author Topic: For Everyone Having Log In Issues...  (Read 10676 times)

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Dante557

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For Everyone Having Log In Issues...
« on: January 18, 2017, 04:52:37 AM »
Due to SSL certs renewing (This is the same as it was last year but we were more prepared for it this time) you need to ensure you are on the latest version of Deepbot.

At the time of writing that is 0.9.12.3. Any version below this will present you difficulty logging in.

To update to the latest version please run DBUpdater.exe as admin. If it does happen to fail, close it and try again.

We are sorry for any inconvenience this causes.

Thanks,
Dante557
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gamemaste789

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Re: For Everyone Having Log In Issues...
« Reply #1 on: January 28, 2017, 05:41:10 AM »
if we have that version and still have this problem?? tried like 10 times
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abu_twitch

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Re: For Everyone Having Log In Issues...
« Reply #2 on: January 28, 2017, 06:27:08 AM »
Having problems aswel, cant seem to login.
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TaknLiv3s

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Re: For Everyone Having Log In Issues...
« Reply #3 on: January 28, 2017, 06:37:16 AM »
Same I have the version he is talking about but it will not log in
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ladman

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Re: For Everyone Having Log In Issues...
« Reply #4 on: January 28, 2017, 06:44:56 AM »
also same here. I streamed at noon EST today and ended at 3pm EST, after that i can not login to deepbot. i am also running the latest verison

Update: I also checked to see if maybe my bot account was deleted by Twitch, since they are getting ready to do their " Purge ", and its still an active account. Not sure if that would have anything to do with it.
« Last Edit: January 28, 2017, 07:13:43 AM by legendaryladman »
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wonderwez

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Re: For Everyone Having Log In Issues...
« Reply #5 on: January 28, 2017, 06:50:58 AM »
Same... about to go live and can't login. Bummed!! I have 0.09.12.3, fyi. Just updated a few days ago when having similar issues and it was corrected. Back to square one..
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jmshdtv

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Re: For Everyone Having Log In Issues...
« Reply #6 on: January 28, 2017, 07:40:47 AM »
Im still having the problem even updated to the latest one :/
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straycatskratch

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Re: For Everyone Having Log In Issues...
« Reply #7 on: January 28, 2017, 07:48:29 AM »
Yeah, I can't log in either... :o
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turbodude555

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Re: For Everyone Having Log In Issues...
« Reply #8 on: January 28, 2017, 07:54:28 AM »
I also cannot log in
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ChloeFox

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Re: For Everyone Having Log In Issues...
« Reply #9 on: January 28, 2017, 08:16:40 AM »
I also cannot login. Am running the latest update.  My error says 'An error occurred when trying to login to DeepBot serrvers.  Please ensure your connection is not being blocked by anti-virus software or firewalls'.  I have triple checked and can confirm that Deepbot is in the 'allowed' list for both my anti virus and firewall. Eep.  I'm happy to uninstall and reinstall to give that a shot but don't know wherte to find the download AND don't want my viewers to lose all of their points.

Thanks,
Chloe
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darkangel93x

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Re: For Everyone Having Log In Issues...
« Reply #10 on: January 28, 2017, 08:23:21 AM »
cant login either :x same issue as everyone above :x
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bombshells_lit

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Re: For Everyone Having Log In Issues...
« Reply #11 on: January 28, 2017, 08:27:38 AM »
Hello,

I'm still having this issue and I'm running the current version. Please provide an ETA as to when we can expect to log in without issue.

Thank you in advance!
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Eyeballs66

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Re: For Everyone Having Log In Issues...
« Reply #12 on: January 28, 2017, 08:58:32 AM »
Same cant login still and website cant authorize me either. Any answers yet?
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TheNumbLock

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Re: For Everyone Having Log In Issues...
« Reply #13 on: January 28, 2017, 09:07:36 AM »
To the recent login issues the past 30 mins, it is the servers. Hang tight.
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Twentyonesumthin

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Re: For Everyone Having Log In Issues...
« Reply #14 on: January 28, 2017, 09:17:19 AM »
 >:( Been trying to log in for 2 days now and still says can't connect? any idea as to when this is going to be fixed?
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twentyonesumthin
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